True multi-player computer games can be considered a simple form of collaboration, but only a few theorists include this as part of CSC. The study of MUDs and MMRPGs in the 1980s and 1990s led many to this conclusion, which is now not controversial. Some theorists hold that a play ethic should apply, and that work must become more game-like or play-like in order to make using computers a more comfortable experience. May include games Īccordingly, the differentiation between social and collaborative software may also be stated as that between "play" and "work". While software may be designed to achieve closer social ties or specific deliverables, it is hard to support collaboration without also enabling relationships to form, and hard to support a social interaction without some kind of shared co-authored works. Those who say "social" seem to focus on so-called " virtual community" while those who say "collaborative" seem to be more concerned with content management and the actual output. īase technologies such as netnews, email, chat and wikis could be described as "social", "collaborative" or both or neither. collaborative software, which produces a collaborative deliverable, e.g., an online collaborative encyclopedia like Wikipedia.social software, which produces social ties as its primary output, e.g., a social network service.Two different types of software are sometimes differentiated: computer supported cooperative work, which is the name of a conference and which seems only to address research into experimental systems and the nature of workplaces and organizations doing "work", as opposed, say, to play or war.Check here for a comprehensive literature review. groupware, which became a commercial buzzword and was used to describe popular commercial products such as Lotus Notes.workgroup computing, which emphasizes technology over the work being supported and seems to restrict inquiry to small organizational units. The term CSC emerged in the 1990s to replace the following terms: For instance, auctions and market systems, which rely on offer and demand relationships, are studied as part of CSC but not usually as part of communication. Unlike communication research, which focuses on trust, or computer science, which focuses on truth and logic, CSC focuses on cooperation and collaboration and decision making theory, which are more concerned with rendezvous and contract. By contrast, CSC is focused on the output from, rather than the character or emotional consequences of, meetings or relationships, reflecting the difference between "communication" and "collaboration".įocused on contracts and rendezvous It does not focus on common work products or other " collaboration" but rather on "meeting" itself, and on trust. The subfield computer-mediated communication deals specifically with how humans use "computers" (or digital media) to form, support and maintain relationships with others (social uses), regulate information flow (instructional uses), and make decisions (including major financial and political ones). As net technology increasingly supported a wide range of recreational and social activities, consumer markets expanded the user base, enabling more and more people to connect online to create what researchers have called a computer supported cooperative work, which includes "all contexts in which technology is used to mediate human activities such as communication, coordination, cooperation, competition, entertainment, games, art, and music" (from CSCW 2023 ). It grew from cooperative work study of supporting people's work activities and working relationships. ( February 2020) ( Learn how and when to remove this template message)Ĭomputer-supported collaboration research focuses on technology that affects groups, organizations, communities and societies, e.g., voice mail and text chat. Please help improve it by rewriting it in an encyclopedic style. This article is written like a personal reflection, personal essay, or argumentative essay that states a Wikipedia editor's personal feelings or presents an original argument about a topic.
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